EDIT YOUR WEDDING – TERMS & CONDITIONS
1. ABOUT US
1.1 Edit Your Wedding Ltd (company number 13296935) (we, us, our) is a company registered in England and Wales and our registered office is at 141 Palace View, Bromley, England, BR1 3EP. We operate the website https://edityourwedding.com/ (the Website).
1.2 To contact us, please use the form https://edityourwedding.com/contact/
2. ABOUT THESE TERMS
2.1 These terms and conditions (Terms) apply to the Website and to purchases made through the Website.
2.2 Please read these Terms carefully as they also set out the basis on which you may use the Website and all associated features, content, materials, data and information made available to you on the Website (Content).
2.3 By using the Website you are confirming that you have read these Terms and that you agree to comply with them. By placing an order via the Website you are confirming your acceptance to these Terms.
3. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST REVIEWED THEM
We may revise these Terms at any time. Any changes made to these Terms will be applicable from the date when you next access the Website, please therefore ensure you read these Terms each time you access them and/or before you make a purchase. If you do not accept any new Terms we make available, then you should not use the Website or proceed with a purchase.
4. AVAILABILITY OF OUR WEBSITE
4.1 Our Website is made available free of charge.
4.2 We do not guarantee that the Website or any Content on it will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try, but are not obliged, to give you reasonable notice of any suspension or withdrawal.
5. CONTENT ON OUR WEBSITE & USE OF OUR WEBSITE
5.1 We are the owner or licensee of all intellectual property rights in the Website and in the Content published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 Our trade marks and trade names belong to us and you are not permitted to use them in any way without our approval.
5.3 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is made available or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
5.4 Where the Website contains links to other websites and resources provided by third parties (Third Party Services), these links are provided for your information only. Such links should not be interpreted as approval by us of those Third Party Services or information you may obtain from them. We have no control over the contents of the Third Party Services.
5.5 You may link to the Website, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. The website, platform or service from which you are linking must comply in all respects with applicable laws. You must not establish a link in such a manner that suggests endorsement, association or approval on our part where none exists. We reserve the right to withdraw linking permission without notice.
6. WE ONLY ACCEPT ORDERS WHEN WE’VE CHECKED THEM
6.1 Our acceptance of your order will take place when we email you to accept it.
6.2 If we are unable to accept your order, we will inform you of this and will not charge you for the order. This might be because of: unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product/service, because we are unable to meet a delivery deadline you have specified or because you are located outside of our delivery areas as stated on our website.
7.1 If you choose to pay the full order cost at the time of booking, we charge you the full order cost when we accept your order.
7.2 If you choose to pay the order cost in instalments, we require a deposit of 30% in advance. We will charge you the remaining 70% of the full order cost three weeks before your wedding date.
7.3 If we’re unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 4% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount. You must pay us the interest together with any overdue amount.
7.4 The price of the order (which includes VAT) will be the price indicated on the order page when you placed your order.
8. SHIPPING OF THE CAMERAS & RESPONSIBILTY FOR CAMERAS
8.1 We send the cameras boxed and protected so that they arrive in good condition.
8.2 We will send the cameras to the address specified in your order by Royal Mail Special Delivery and will charge you the delivery costs for the cameras, as explained to you during the order process.
8.3 Cameras are dispatched so that they should arrive at least 3 days prior to the date of your wedding (as specified in the order). However, once dispatched we are not responsible for delays arsing as a result of Royal Mail’s Special Delivery service.
8.4 Once you receive the cameras please check them thoroughly in accordance with the instructions we provide and inform us immediately via the contact form (https://edityourwedding.com/contact/ ) of any problems.
8.5 Provided that you notify us immediately in accordance with Clause 8.4 of any camera faults we will endeavour to help you troubleshoot the issues or otherwise send a replacement camera. However, we are not responsible for camera faults if you do not check them and notify us in accordance with Clause 8.4.
8.6 You are responsible for taking care of the cameras whilst they are in your possession or control. If a camera is damaged whilst in your possession or control then you will be responsible for the replacement cost of the camera (approx. £250 for a 4K camera).
8.7 You are responsible for sending the cameras back in the same condition as you received them in the correct protective packaging and via Royal Mail Special Delivery. You must send the cameras back to us within 3 working days after your wedding date. If you are going on a honeymoon immediately after your wedding then please arrange for someone to send the cameras via Royal Mail Special Delivery on your behalf within the 3 working day deadline.
8.8 The costs for return of the cameras are your responsibility. Please ensure that you also get a tracking number from Royal Mail. We are not responsible for loss or damage of the cameras (and associated footage) arsing as a result of using Royal Mail’s delivery services.
9. DELIVERY OF THE VIDEO
9.1 Once we have received the cameras from you, we aim to finish your video edit within 12-14 weeks, but if we are very busy then it may take a little longer. We do not guarantee a fixed delivery date for the video, but we very often get the video finished well before 12 weeks. [We will notify you in the event that there is likely to be a delay substantially beyond 14 weeks. ]
9.2 We deliver your completed video via email to the address you provided in connection with your order. The delivery email contains a link to the video and allows you to download the video. The link is provided by Vidflow and storage limitations are subject to their terms and conditions. Please review them for your reference.
9.3 We cannot re-edit or make changes to your final video once we have delivered it, so if you have any notes or particular requests relating to the editing of your video, then please ensure you tell us at the time you place the order.
10. INTELLECTUAL PROPERTY
Subject to the payment of the order costs and except in respect of any third party materials (such as music) which are incorporated in the video, you own the video and the intellectual property rights subsisting in the video footage. Due to usage restrictions in respect of the music incorporated into your video, the video is solely for your personal and domestic use. Any public exploitation of the video embodying music may require a separate licence and will be subject to the terms and conditions of any third party platform on which you upload the video, such as Instagram, Tik Tok, YouTube etc. You are responsible for ensuring you comply with any such usage restrictions.
11. STORAGE OF VIDEO FILES
We always make multiple copies of your files when you send the cameras back to us. When we deliver the video to you, we allow you to download not only the completed version but also your original video files. We will also keep these files on our hard drives for 1 year after delivery, but after that we may delete the files and footage from our hard drives, so please consider making multiple copies or putting them onto DVDs and keeping them somewhere safe.
12. WE’RE NOT RESPONSIBLE FOR DELAYS OUTSIDE OUR CONTROL
If our supply of your video is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay. We don’t provide compensation for delays outside of our control, but if the delay is likely to be substantial you can contact our Customer Service Team via the contact form https://edityourwedding.com/contact/ to end the contract and receive a refund for any sums you have paid for in advance, less reasonable costs we have already incurred for preparatory work and during the fulfilment of your order.
13. YOU HAVE A LEGAL RIGHT TO CHANGE YOUR MIND
13.1 You have a legal right to change your mind about your purchase and receive a refund of what you paid for it, subject to some conditions, as set out below.
13.2 If you pay in full and you cancel your order up to 6 months before your wedding, then we will issue a 100% refund, but after 6 months we will issue a 70% refund. We do not offer refunds if you cancel less than 3 weeks before your wedding. If you paid with a 30% deposit then the deposit is refundable up to 6 months before the wedding but non-refundable after 6 months before the wedding.
13.3 Where you are entitled to refund in accordance with Clause 13.2, we refund you as soon as possible and within 14 days of you telling us you’ve changed your mind. We refund you by the method you used for payment.
13.4 To let us know you want to change your mind, contact our Customer Service Team via the contact form https://edityourwedding.com/contact/.
14.1 We can only do our best with the content you and your guests shoot. We are really good film and video editors and we can make lovely wedding videos, but it is highly dependent on the quality of the video footage that you send back to us on the cameras. Please ensure you read our FAQS (https://edityourwedding.com/faq/) for guidance on how to use the cameras. We are not responsible for lack of footage or poor quality footage recorded on cameras. If there is not enough usable footage then your final video may be shorter or of limited quality.
14.2 As we do not collect the footage ourselves, we are not responsible for the nature of the content in the video. As mentioned our editors do the best they can with the footage you and your guests shoot in order to create a lovely wedding video, but we’re not responsible to the extent the video includes content from the footage you have supplied which someone might find offensive or controversial.
14.3 Though very rare, there is always a risk of data loss or corruption when working with memory cards and hard drives. We are not liable for loss of footage to the extent arising from a memory card failure or hard drive failure.
14.4 We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
15. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU IS LIMITED
We’re responsible for losses you suffer caused by us breaching these Terms unless the loss is:
(a) unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
(b) caused by a delaying event outside our control.
(c) avoidable. Something you could have avoided by taking reasonable action. For example, camera fault or failure as a result of your failure to check the cameras and/or notify us immediately of any issues in accordance with Clause 8.4.
(d) a business loss. Our Website and services are for consumers only. We are not responsible for any losses suffered or incurred by you if you use our services in connection with your trade, business, craft or profession.
16.1 We retain the right to use the footage from your delivered video on our website and for promotional purposes and you grant us a licence to use the video for such purpose. If there are clips or parts of the footage you do not want to be public, then you have the right to let us know via the contact form https://edityourwedding.com/contact/ and we will respect that fully.
16.2 Please see our privacy notice [https://edityourwedding.com/privacy/] for further information about how we process your personal information in connection with our services.
17.1 Our Customer Service Team, available via the contact form https://edityourwedding.com/contact/, will do their best to resolve any problems you have with us or our services.
17.2 These Terms, their subject matter and their formation, are governed by English law. Wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in.
18. OTHER IMPORTANT TERMS APPLY TO OUR CONTRACT
18.1 We can transfer our contract with you, so that a different organisation is responsible for fulfilling your order. We’ll tell you in writing if this happens and we’ll ensure that the transfer won’t affect your rights under the contract.
18.2 This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
18.3 If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
18.4 Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
Terms last updated on [14/07/22]