Terms of service
EDIT YOUR WEDDING TERMS OF SERVICE
These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“Client,” “Customer,” “you,” or “your”) and Edit Your Wedding Ltd (Company No. 13296935), registered in England and Wales. (“Edit Your Wedding,” “Company,” “we,” “us,” or “our”). Edit Your Wedding provides wedding video editing services through a digital storefront, including the rental of physical camera equipment, access to a secure private upload portal, and human post-production video editing services (collectively, the “Services”). The Services are supported by Shopify, which provides the underlying e-commerce and technical infrastructure through which we make the Services available.
By checking the box at checkout, purchasing a package, creating an account, renting equipment, accessing an upload portal, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Rental Equipment, access the digital portals, or purchase or receive the Services.
1. SERVICE STRUCTURE & TRANSACTION RULES
1.1 Booking Deposits and Reservation Fees: To reserve your event date, you must pay a deposit equal to 30% of the total package price. Deposits are fully refundable up to six (6) months prior to your event date. Within six (6) months of your event date, the deposit becomes non-refundable as equipment and editing capacity are reserved. Alternatively, you may elect to pay the total package price in full at the time of booking in lieu of the deposit and installment structure described above.
1.2 Automated Payment Schedule: The remaining seventy percent (70%) of the total package price will be automatically charged to your payment method on file through Shopify twenty-one (21) days before your scheduled event date. If this automated payment is declined, unpaid, or otherwise not completed, we will issue a manual invoice payable using any valid payment card. If the manual invoice remains unpaid, we will not ship the Rental Equipment and may cancel your reservation and retain the initial deposit.
1.3 Taxes: Final checkout amounts may vary based on the shipping destination, billing location, and applicable tax rules. Sales, use, value-added, or similar taxes may be applied at checkout to the equipment rental, shipping, digital deliverables, or other components of the Services as required by applicable law.
1.4 UK and EEA Consumer Cancellation Notice: For Clients contracting from the United Kingdom or the European Economic Area, notice is provided under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 that the Services involve equipment and fulfillment capacity reserved for a specific event date. Accordingly, to the extent permitted by applicable law, the statutory cancellation right for online distance contracts does not apply to the non-refundable 30% booking deposit once the reservation has been confirmed.
1.5 Chargebacks and Collection Costs: By downloading the final post-production highlight film, you acknowledge that the Services have been substantially performed and delivered. You agree not to initiate a payment dispute or chargeback through Shopify, your card issuer, or any financial institution with respect to valid booking deposits, final balances, late fees, or other amounts properly due under these Terms. If you initiate a dispute after downloading video assets, we may refer the matter to a third-party collection agency or pursue recovery in small claims court or another court of competent jurisdiction. You will be responsible for all outstanding amounts, a two hundred fifty dollar (£250) administrative collection fee, and reasonable attorneys’ fees and costs to the extent permitted by law.
2. EQUIPMENT LEASE, BAILMENT, AND STORAGE SECURITY
2.1 Title and Ownership: All cameras (with non-removable, integrated batteries), sound recording device(s), accessories, documentation, and packaging materials provided to you (collectively, the “Rental Equipment”) remain the exclusive property of Edit Your Wedding. The transaction constitutes a bailment for hire only, and no title, ownership interest, or other property right in the Rental Equipment transfers to you.
2.2 Shipment and Delivery: We will use commercially reasonable efforts to ship the Rental Equipment to your designated shipping address approximately three (3) to four (4) days before your scheduled wedding date. You are responsible for opening the shipment promptly and performing a basic diagnostics check upon delivery. Any damaged, missing, or non-functional equipment must be reported to us by email within twelve (12) hours after receipt so that we may attempt to arrange a replacement.
2.3 Return Obligations and Shipping Costs: You are responsible for all costs and arrangements associated with returning the Rental Equipment to us. You must securely pack and seal the Rental Equipment in its original protective packaging and send it back to our designated fulfillment center via a tracked courier or postal service using ground-based transportation only; because the Rental Equipment contains lithium-ion batteries, it may not be shipped by air, and instructions confirming this requirement are included with the Rental Equipment no later than three (3) business days following your wedding date. You must retain a tracking number from your chosen delivery service as proof of shipment. We are not liable for loss, theft, or transit damage to the Rental Equipment or recorded media resulting from your choice of return carrier.
2.4 Late Fees and Replacement Charges: If the tracking number associated with your return shipment is not scanned as active or in transit within five (5) business days after your wedding date, we may assess a late fee of twenty five pounds (£25) per day for each day the Rental Equipment remains outstanding. If the Rental Equipment is not returned within ten (10) calendar days after your wedding event, it may be deemed lost. In that case, we will send you an invoice via Stripe, payable using any valid payment card, for the full retail replacement value of the equipment, up to one thousand pounds (£1,000) per camera kit, together with all accrued late fees. If you have booked a Destination Wedding package then the cameras must be in transit within five (5) business days of your return date.
2.5 Territorial Restrictions: The Rental Equipment may be used only within the country to which it is delivered, unless we provide prior written authorization. You may not transport the Rental Equipment across international borders or on international flights without our prior written consent. If you do so, you assume all responsibility for customs declarations, import duties, tariffs, delays, losses, and related costs. Because the Rental Equipment contains lithium-ion batteries, it must at all times be carried as accompanied cabin baggage and must never be placed in checked luggage or an aircraft cargo hold. Late fees will continue to accrue until the Rental Equipment is physically returned to our fulfillment center. If you have booked a Destination Wedding package then you are permitted to travel abroad with the cameras, but the information above relating to hold / cabin baggage still applies.
3. WARRANTY DISCLAIMERS
To the maximum extent permitted under applicable law, all Rental Equipment and digital portal infrastructure are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Edit Your Wedding disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by applicable law. We do not warrant that the Rental Equipment, upload portal, storage interfaces, or related systems will operate without interruption, be free of defects or errors, or be compatible with every venue, device, network, or technical environment.
4. LIMITATION OF LIABILITY
4.1 Exclusion of Consequential Damages: To the fullest extent permitted by applicable law, Edit Your Wedding, its directors, officers, employees, affiliates, contractors, logistics providers, and service providers will not be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for emotional distress, loss of enjoyment, inconvenience, event disruption, lost profits, lost data, or corrupted files.
4.2 Liability Cap and Statutory Savings: In the event of equipment malfunction, memory card failure, file corruption, accidental data loss, editing error, delivery delay, or transit loss, the Company’s maximum aggregate liability will be limited to the amounts actually paid by you to us for the affected Services. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law, including the UK Consumer Rights Act 2015 and applicable consumer protection laws.
4.3 Battery Safety, Thermal Disclaimers, and Regional Laws:
(A) United States Provisions: For transactions governed by United States law, you acknowledge that the Rental Equipment may contain lithium-ion batteries. You are responsible for storing, charging, and handling all batteries in accordance with standard safety instructions and reasonable care. To the fullest extent permitted by applicable state law, the Company will not be liable for property damage, venue damage, personal injury, or other losses arising from battery fires, overheating, thermal events, or equipment malfunction, except to the extent directly caused by our gross negligence or willful misconduct.
(B) UK and EEA Provisions: For transactions involving consumers in the United Kingdom or the European Economic Area, you remain responsible for handling the Rental Equipment safely and with reasonable care. Nothing in these Terms excludes, restricts, or limits the Company’s liability for death, personal injury, or qualifying property damage caused by a defective product under the UK Consumer Protection Act 1987, or for death or personal injury resulting from the Company’s negligence under Section 65 of the Consumer Rights Act 2015.
5. GUEST NOTIFICATION AND PRIVACY
5.1 Client Duty to Review Uploads: The Company acts as a remote post-production service provider and does not monitor or control the conduct of individuals at your event. Guests do not upload footage directly; footage is captured on the Rental Equipment and is extracted and uploaded by our team upon physical return of the Rental Equipment. You represent and warrant that the footage captured on and returned with the Rental Equipment does not contain material that is defamatory, libelous, slanderous, unlawful, or an invasion of any third party’s rights.
5.2 Right to Refuse or Remove Footage: If our editors identify footage that appears to depict unlawful conduct, severe public intoxication, highly compromising conduct, or statements or images that could reasonably expose an individual to claims of defamation, harassment, privacy invasion, or public ridicule, we may refuse to process the footage, remove the relevant clips from our systems, or exclude the material from the final edit without liability.
6. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Edit Your Wedding, its officers, directors, employees, affiliates, logistics partners, contractors, and service providers from and against any third-party claims, regulatory complaints, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Rental Equipment, your submission of footage, your failure to obtain required consents or permissions, any alleged violation of privacy, publicity, likeness, copyright, defamation, or similar rights, or any property damage or personal injury caused by your acts or omissions. The Company will not be responsible for claims, damages, or losses asserted by wedding guests, vendors, or third parties arising from conduct, statements, images, or circumstances captured by the Rental Equipment, except to the extent caused by the Company’s own unlawful conduct.
7. INTELLECTUAL PROPERTY
7.1 Copyright Ownership and Moral Rights: You retain ownership of all raw video content, audio recordings, images, and other media captured through the Rental Equipment, as well as the final edited highlight film delivered by the Company, subject to any third-party rights and licenses. To the extent permitted by applicable law, you waive, and agree not to assert, any moral rights or similar rights that could interfere with the Company’s editing, formatting, sequencing, selection, or other creative treatment of the submitted footage for purposes of providing the Services.
7.2 Limited License: You grant Edit Your Wedding a non-exclusive, worldwide, royalty-free, limited license to host, upload, download, store, copy, edit, crop, modify, stream, transmit, and otherwise process the raw and edited media solely as necessary to provide the Services and deliver the final product.
7.3 Marketing: We reserve the right to use excerpts or full videos for promotional purposes, including showreels and website examples unless you explicitly notify us in writing prior to delivery that you wish to keep your media entirely private.
7.4 Trademarks and Proprietary Materials: The name “Edit Your Wedding” together with all related logos, trade dress, slogans, graphics, camera box designs, instructional materials, and other proprietary materials, are owned by Edit Your Wedding and are protected by applicable trademark, trade dress, copyright, and other intellectual property laws. You are not granted any license or right to copy, display, reproduce, or use our marks or proprietary materials without our prior written consent.
8. PROHIBITED ACTIONS
8.1 AI Manipulation: You may not upload, submit, or transmit any raw video, audio, or digital asset that contains altered, synthetic, or artificially manipulated media, including non-consensual deepfakes, generative AI face swaps, or cloned voice profiles of any participant or attendee. You also agree not to use final deliverables provided by the Company to train generative artificial intelligence models or to create deceptive synthetic media. Any violation of this Section may result in immediate termination of the Services without refund.
8.2 Security: You and any authorized viewers may not use automated scraping tools, bots, crawlers, extraction software, or similar technologies to access, harvest, or download data from our secure portals. You may not bypass authentication measures, reverse engineer the upload architecture, interfere with system operations, or transmit malicious software, viruses, corrupted code, or other harmful materials. Unauthorized access or misuse may result in immediate termination of access and may subject the violator to civil or criminal liability under applicable law.
9. POST-PRODUCTION SCOPE, REVISIONS
9.1 Human Editing: Consistent with our brand commitments, final edited creative deliverables are compiled and edited by human video editing professionals. We do not use generative artificial intelligence systems or automated synthetic replacement tools to create your final film. You acknowledge that the final edited highlight film is a subjective creative work. The Company’s editors retain editorial and artistic discretion over shot selection, sequencing, pacing, color grading, and audio mixing. The Company is not responsible for the omission, quality, framing, lighting, obstruction, sound distortion, or technical limitations of footage supplied by you or captured using the Rental Equipment.
9.2 No Included Revisions; Correction of Company Errors: The final edited highlight film delivered to you is final upon delivery, and the package price does not include any revision rounds. If the delivered film contains a material error attributable to the Company (for example, an incorrect clip, missing footage that was properly submitted, or a technical defect caused by the Company), we will correct that error at no additional charge. This Section 9.2 does not cover creative preferences, subjective dissatisfaction, or other changes unrelated to a Company error, which are addressed in Section 9.4.
9.3 Thirty-Day Error Reporting Window: After delivery of the final highlight film, you will have thirty (30) calendar days to review the deliverable and notify us in writing of any Company error described in Section 9.2. If no such notice is submitted within that period, the delivered film will be deemed accepted as final, and the Company’s fulfillment obligations will be deemed complete.
9.4 Discretionary Creative Change Requests: Requests for creative changes that do not constitute a Company error under Section 9.2 — whether submitted within or after the 30-day review period — are not included in the package price and are addressed entirely at the Company’s discretion. The Company may decline any such request, accept it at no charge, or accept it subject to a fee not exceeding one hundred fifty pounds (£150.00), calculated based on the time required to complete the requested change, payable through a custom Shopify invoice before delivery of any updated assets.
10. MUSIC USE
Music Licensing Restrictions:
10.1 Prohibition on Unlicensed Commercial Music: You may not request, and the Company will not incorporate, any mainstream commercial song, popular recording, or other copyrighted musical composition or sound recording into your final edited highlight film unless it is selected from the Company’s designated, properly licensed music library described in Section 10.2. Purchasing or streaming a song through a consumer platform, including iTunes, Amazon Music, Spotify, or similar services, does not grant synchronization or video distribution rights and does not satisfy this requirement. If you request a specific commercial track outside the Company’s licensed library, the Company will not incorporate it unless you first provide written evidence of a valid master use and synchronization license covering the intended use, and you agree to indemnify and hold the Company harmless from any copyright claims, takedowns, statutory damages, or other liability arising from that track.
10.2 Company-Licensed Music Library: The Company maintains a properly licensed, synchronization-cleared music library for use in final edited deliverables. The cost of a standard license for tracks selected from this library is included in the base package price.
10.3 Public Preview Clips: If the Company prepares a short-form preview or teaser clip intended for posting to a public social media platform (for example, an “Instagram Reel”), the Company will add your selected track to that preview clip solely through the applicable platform’s native in-app music feature, rather than embedding or synchronizing the track directly into the underlying video file, consistent with that platform’s own music licensing terms. If the client’s selected track is not available through the applicable platform’s in-app music feature, the Company will contact the client to request an alternate selection.
10.4 Incidental Background Audio: You acknowledge that raw footage may incidentally capture background music, live performances, or other copyrighted audio at the venue. Although the Company may use reasonable efforts to reduce, isolate, or replace such audio, we are not responsible for platform flags, muting, demonetization, takedowns, or other restrictions resulting from incidental background audio. The Company may remove or replace such audio with a licensed track from its authorized music library.
10.5 Reel While You Wait (Optional Preview): During the editing process, we may offer you the option to receive a short preview clip of your highlight film, posted publicly as an Instagram Reel (the “Preview Reel”), at no additional cost. The Preview Reel is entirely optional. You will be contacted by email during the editing process and may opt in by completing a free checkout through our Shopify store, at which time you must provide your Instagram handle and the Instagram handles of your suppliers to be tagged. If you opt in, the Preview Reel will be posted publicly on our Instagram account, tagging you as a collaborator and tagging your suppliers. We do not offer a download of the Preview Reel, and we do not provide a preview of it prior to posting. We will remove the Preview Reel from our account upon your request. The Preview Reel is a promotional add-on only and does not form part of your deliverables package; if you decline the Preview Reel, you will not lose or forgo any content otherwise included in your final edited highlight film.
11. DIGITAL DOWNLOADS, DELETION
11.1 Client Downloads: Active digital download links for your final edited highlight film will be made available for six (6) months following initial delivery, and you are responsible for downloading, duplicating, storing, and securing permanent copies of your media within that six (6) month period. Original raw footage, unedited audio, and edited files are separately retained on the Company’s operational storage infrastructure for twelve (12) months following initial delivery, as described in Section 11.2. The Company does not guarantee retrieval, restoration, or recovery of any file after the applicable download or retention period expires, and deleted files may be permanently unavailable.
11.2 Data Retention and Deletion: To support system operations, storage efficiency, and data privacy, uploaded raw footage, temporary clip caches, unedited video tracks, and source audio files will be deleted or rendered inaccessible on our operational servers twelve (12) months after electronic delivery of your final highlight film, unless retention is required or permitted by law.
11.3 Storage and Hardware Failure Disclaimer: No memory card, hard drive, cloud server, or other storage medium is completely invulnerable. You acknowledge that digital media storage carries inherent technical risks, including memory card corruption, hard drive failure, cloud server outage, or other unexpected hardware or system failure. Except to the extent caused by the Company’s gross negligence or willful misconduct, the Company will have no liability for data loss, corrupted footage, or unrecoverable media resulting from such storage or hardware failures beyond its reasonable control, in addition to the limitations set out in Section 4.2. We strongly encourage you to download and create your own backup copies of your delivered media promptly upon receipt.
12. LAW ENFORCEMENT
We value your privacy and keep your media confidential. However, we may disclose media, related information or data if required to comply with applicable laws, legal processes including when required to comply with a valid subpoena, search warrant, court order, preservation demand, or other lawful request from an authorized governmental, judicial, or law enforcement authority, or in good-faith emergency situations involving an imminent threat to life, personal safety, or serious illegal activity. Upon receipt of notice of a criminal investigation, civil proceeding, subpoena, preservation demand, or other legal requirement, the Company may preserve relevant media or records until the legal matter is resolved or the preservation obligation is lifted.
13. GOVERNING LAW AND RESOLUTION OF DISPUTES
13.1 Governing Law: These Terms and any dispute arising out of or relating to the Services will be governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles. For consumers residing in the United States, mandatory consumer protection rights under the laws of the state in which the Client resides will apply to the extent they cannot be waived by contract.
13.2 UK and International Disputes: If you reside outside the United States, disputes arising out of or relating to these Terms or the Services will be subject to the non-exclusive jurisdiction of the courts of England and Wales, subject to any mandatory rights you may have to bring claims in your local courts.
13.3 United States Arbitration: If you reside in the United States, any dispute or claim arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except where prohibited by applicable law. Unless otherwise agreed, the arbitration will take place in the county or municipality where you reside or by remote proceeding as permitted by the applicable AAA rules. The Company will pay AAA administrative and arbitrator fees exceeding the standard consumer filing threshold to the extent required by the AAA Consumer Arbitration Rules or applicable law. To the fullest extent permitted by applicable law, you and the Company agree that disputes will be resolved only on an individual basis and not as part of any class, consolidated, collective, representative, or private attorney general action.
14. GENERAL
14.1 Force Majeure: Neither party will be liable for any delay, failure, or interruption caused by circumstances beyond its reasonable control, including acts of God, severe weather, labor disputes, carrier disruptions, governmental orders, public health emergencies, power outages, civil unrest, or similar events. If a force majeure event prevents the Rental Equipment from arriving before your event, the Company’s sole obligation will be to refund amounts paid for the affected Services, except if prohibited by applicable law.
14.2 Entire Agreement: These Terms, together with the Privacy Policy and any package-specific terms presented at checkout, constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous communications, proposals, advertisements, discussions, emails, or understandings relating to the Services.
14.3 Amendments: The Company may update these Terms from time to time by posting a revised version to its website or otherwise providing notice as required by law. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of those revised Terms, except where additional notice or consent is required by applicable law.
14.4 Severability: If any provision of these Terms is held invalid, unlawful, or unenforceable by a court, arbitrator, or other tribunal of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will remain in full force and effect.
14.5 No Waiver: No failure or delay by the Company in exercising any right, remedy, or contractual provision will operate as a waiver of that right, remedy, or provision. Any waiver must be in writing and will apply only to the specific instance for which it is given.